FAQ

Satisfaction Guarantee

We want you to be completely satisfied with your Ninja event. If you are dissatisfied in any way with the event you have attended, we’ll give you another opportunity, free of charge, to receive the skills instruction experience that meets your expectations.

Which Ninja event is right for me?

You’ve got questions;  we’ve got answers!  Check HERE for a breakdown of which event is right for you.

If you have never taken a skills clinic before, regardless of your riding experience, we always recommend taking a Fundamentals clinic (offered as Co-ed Fundamentals, Women’s Only Fundamentals and included in the  2-Day Camp curriculum).  Even advanced riders often have bad habits that need to be corrected and a comprehensive review of the foundational riding skills will help to do just that.  Start with the Fundamentals to break those bad habits (even the ones you might not know you have)!

How will COVID-19 impact my clinic?

Please review our COVID-19 page for more information.

When should I expect information on when and where to meet for my event?

Information on exactly where to meet, what to bring and other important details will be posted on the Event Information Page.   A link to the Event Information Page is included in your registration confirmation email.  We will send you an email the Wednesday prior to your clinic with a reminder to check the Event Information Page.

Are rental bikes available?

We do not demo or rent bikes through Ninja.  If you need a bike for your clinic, we suggest contacting your local bike shop or outdoor recreation store.  If you need assistance finding a local resource with rentals, contact us!  We are more than happy to help you find a local rental resource.

Whats the difference between a Clinic, Mini-Clinic, Camp, Adventure and a Tour?

Each of our events offers something a little different.  From focusing a specific skills, a group of skills progressions or just out shredding some rad single-track.  Venues vary too, from local community parks to bike parks in far-away countries!  To learn all the details and choose which is right for you, check here.

What should I bring to my clinic or camp?

You will need to bring a mountain bike in good, working order.  Helmets are mandatory, so make sure to bring one. Additionally, we recommend that you bring gloves, pads, a topped-off hydration pack or a couple of full water bottles, and some snacks.  We do not provide lunch, so if you will be riding us for the full day, we suggest packing a lunch.  Lunch breaks are provided.

Do I need pads?

Pads are not mandatory at of any of our clinics or camps, but we highly recommend you bring (and use) them.  We’ve seen a set of pads give our participants that added level of safety and comfort needed for them to have a light-bulb breakthrough moment.

What kind of bike do I need?

Any kind of mountain bike will do as long as it’s in good working order. Hard-tail or full-suspension, cross country or downhill, 26”, 27.5″ or 29” wheels, disc brakes or cantilever brakes, it doesn’t matter!

What kind of pedals should I have on my bike?

We recommend you ride whatever pedals you’re most comfortable with. However, we have found that it’s much easier to learn the majority of the skills with flat pedals if you have some experience on them.

What is your policy on cancellations?

You can review our cancellation policy and learn more about Event Insurance here.

What is Ninja Event Insurance?

Ninja Event Insurance is offered at checkout and if purchased, this insurance allows you to cancel your registration up to 48 hours prior to the start of your event and still receive a full credit.   You MUST purchase Ninja Event Insurance at checkout for this coverage.  Any cancellations without Ninja Event Insurance, or within 48 hours of your event, will be handled according to our standard cancellation policy.

Is there an age limit for clinic or camp participants?

There’s no age limit but there are age minimums. You must be at least 11 years old to attend a Fundamentals Clinic or Jumping Mini-Clinic and at least 15 to attend an Int/Advanced Clinic or a multi-day event.  Ninja Kids Clinics are for riders between the ages of 8-12.

Are there any prerequisites to attending a Jumping Mini-Clinic?

Yes. You must have a minimum of two years mountain biking experience and/or have attended a Fundamentals or Int/Advanced Clinic to participate in a mini jumping clinic.  Riders under the age of 15 must attend a Ninja Fundamentals before attending a Jumping Mini-Clinic, no exceptions.

Are there any prerequisites to attending an Int/Advanced Clinic?

Yes. You must have have a minimum of two years of riding experience and/or have taken a Fundamentals Clinic in order to attend and Int/Advanced Clinic.  If you’re not sure if you meet the prerequisites to attend an advanced clinic, please contact us.

Do you offer private instruction?

Yes, we offer private instruction in areas where we have instructors available. You can find details, pricing and other information about private instruction here.  If you’d like to connect with an instructor in your area, please contact us to discuss instructor availability.

Are your instructors certified?

Yes. All of our instructors are BICP/IMBA Certified or PMBI Certified.

Are e-Bikes allowed at your events?

Ninja welcomes e-bikes at our clinics that are held on e-bike friendly trails. We encourage you to do your own research on local e-bike regulations and if you aren’t sure, check with us to see if e-bikes are permitted at the venue you’re considering joining us at.  Please note, not all Ninja teaching venues are open to e-bikes.

What level of fitness do I need in order to attend a camp or clinic?

You do not have to be an elite athlete to attend or participate in ANY of our clinics—basic health and fitness is just fine! However, it should be noted that some of our camp locations are more demanding than others, and do require more of a fitness base. If you are concerned about this, please contact us to check for the recommended fitness level of the camp you’re interested in.

What happens if rain is in the forecast at my clinic or camp?

Clinics and Camp may be rescheduled because of rain or other inclement weather. We will notify you with as much notice as possible if a reschedule of your camp or clinic is required.

Gratuity

While gratuity is not required or expected,  it’s certainly appreciated by your instructors! 5-10% for each guest is Industry Standard for exceptional service, support, and expertise. Unless you’d like to tip separately, instructors divide tips among themselves.

I just finished a Ninja skills clinic – What’s next?

You’ve just completed your first Ninja Clinic and you’re realizing this Ninja stuff is pretty cool. You’re hungry for more. What’s next?  Learn more HERE.